Privacy Policy

Introduction

Welcome to https://overland-4×4-off-road-shop-near-me-brownsville.rgv4x4shop.com (hereafter referred to as “Overland 4×4,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from users accessing our website, utilizing our services, or interacting with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online forms, newsletters, emails, social media platforms, and any other digital services we offer. It is important to emphasize that this Privacy Policy does not extend to external links or third-party applications, which have their own distinct privacy policies governing data handling.

Processing Activities

Our policy outlines the following activities involving user data:

Account Creation and Management: When you create an account with us, we collect basic account information such as your name, email address, and contact details.
Payment Transactions: We securely process payment information when you make purchases on our platform. This includes financial data like cardholder names, card numbers, expiration dates, and security codes.
Purchase History: Details of your orders, including products purchased, quantities, and delivery addresses, are maintained for billing, shipping, and order fulfillment purposes.
Mobile Device Identification: We may collect unique identifiers from your mobile device to enhance user experience and personalize content.
Location Data: With your consent, we can access your location data to provide relevant local services and tailor offerings.
Feedback and Reviews: When you share feedback or write reviews, we store this information to improve our products and services.
Social Media Interaction: If you choose to connect our platform with your social media accounts, we may collect social media-related data for the purpose of sharing content and providing personalized recommendations.
Product Interactions: We track interactions with our online products, such as product views, searches, and clicks, to understand user preferences and improve our inventory.

Personal Data Collection Methods

We gather personal information through various means:

User Input: When you voluntarily provide data through forms, surveys, or profile settings.
Automated Technologies: Cookies and tracking pixels help us record interaction data, device information, and browsing behavior for analytics and personalization.
Third-Party Sources: We may receive personal data from trusted partners who assist in our operations, subject to their privacy agreements.

Cookies and Data Collection Technologies

Overland 4×4 uses cookies and similar tracking technologies for the following purposes:

Strictly Necessary: These cookies enable core functionalities like secure login, session management, and website navigation.
Preferences: They remember your preferences, such as language settings and display options, to enhance user experience.
Analytics: Analytics cookies help us understand how our website is used, providing insights for optimization and personalization.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

Personal data is retained as long as necessary for the purposes it was collected, after which it is securely deleted or anonymized.
Financial transaction data may be retained for extended periods due to regulatory obligations, tax requirements, and fraud prevention.

Data Security Measures

The security of your personal information is a top priority. We employ robust security practices:

Encryption: All data transmission and storage utilize encryption protocols to safeguard sensitive information.
Third-Party Processing: We engage secure third-party service providers to process data on our behalf, ensuring they adhere to strict privacy standards.

Children’s Privacy

Overland 4×4 does not knowingly collect or solicit personal data from individuals under the age of 18. If you are a parent or guardian concerned about our data practices, please contact us using the information provided below.

Your Data Rights

Depending on your jurisdiction:

You have the right to request access, correction, or deletion of your personal data.
The right to restrict processing and object to certain uses of your data.
The right to data portability, allowing you to move or receive a copy of your data in a structured format.
You may withdraw consent for data processing at any time without affecting the lawfulness of prior processing based on consent.
You can file appeals or complaints with us or relevant supervisory authorities regarding our handling of your personal data.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified via email (if applicable) and posted prominently on our website. We encourage you to review this policy periodically for any updates.

Contact Us

For any questions, concerns, or requests regarding your privacy:

Email: contact@overland-4×4-off-road-shop-near-me-brownsville.rgv4x4shop.com
Mailing Address: Overland 4×4 Privacy Team, [Address], Brownville, [Zip Code]

By using our services, you consent to the collection and use of your personal data as described in this Privacy Policy. Thank you for choosing Overland 4×4!